Social media evidence for insurance fraud: An answer to “that’s been faked”.
When a claimant’s solicitor says your screenshot was edited, or made with AI, hand them something they can test. Shorenet records claimant posts, ghost-broker adverts and fraud-network pages as the platform delivered them, with our relay as a witness your investigator doesn’t control.
Exhibit 14 · sealed
Public social media post by the claimant
@j.runner.example
10k this morning. New personal best!
- Captured 3 May 2026, 11:26 UTC
- SHA-256
34518436…a70cb2e8 - Timestamped by DigiCert (RFC 3161)
- Witnessed by the Shorenet relay
Verified · independently witnessed
Fraud is rising, and AI is part of how it is done
£1.16bn
Of fraudulent insurance claims detected in the UK in 2024, across 98,400 claims.
Source: ABI, 2025£233m
Detected by one insurer in 2025, which named AI-generated accident scenes, manipulated photographs and falsified documents.
Source: Aviva, June 2026Judges warned
Judges in England and Wales have been formally warned that AI is being used to produce fake material, including text, images and video.
Source: Judicial AI guidance, October 2025The screenshot is the weak link
The online evidence in a fraud case is usually a screenshot: the claimant’s post from the week after the “injury”, the ghost broker’s advert, the marketplace listing. A screenshot takes moments to fabricate, and it can be challenged just as quickly.
When a claimant’s solicitor says the image was edited, or produced with AI, your investigator ends up in the witness box defending a picture of a screen. The post has often been deleted by then, so there is nothing left to go back to. Screenshots as evidence: see how easy the fake is.
What changes with Shorenet
Captured as it was served
Your investigator browses as normal. Shorenet records what the platform actually sent, rebuilds the page from it, and keeps a recording of the screen alongside.
Witnessed, not just asserted
Our relay, independent of your investigator, witnesses the traffic on its way. It cannot read the content, and faking what it witnessed would take far more than editing a file.
Challenges answered by checking
The exhibit comes with a report and can be verified by the other side’s expert on their own machine, without asking us.
Where counter-fraud teams use it
- Claimant activity. Posts, photos and check-ins that are inconsistent with an injury or loss claim.
- Ghost brokers. Websites, social adverts and messaging accounts selling fake policies, captured before they are taken down.
- Organised networks. Public groups and pages used to recruit for or coordinate staged accidents. On supported platforms, captures become structured records of the accounts involved and how they connect, each linked back to the sealed evidence.
- Marketplace and listing fraud. Items claimed as stolen or destroyed that appear for sale online.
- Your own words. What your website, policy wording or pricing page said on the day a customer bought, when that is later disputed.
How to preserve social media evidence before a claimant deletes it.
What it does not do
- It does not tell you whether a photo is doctored. It proves what was online and which website served it. If a claimant posted a manipulated image, you can show it was published from their account.
- It does not identify who was at the keyboard. Linking an account to a person is still part of the investigation.
- It gets your investigator into nothing they couldn’t already see. Whether they are entitled to access it is for you to decide, and it cannot recover content that was deleted before you captured it.
- We run the relay. It makes fabrication by your investigator far harder than editing a file; it does not remove the need to trust us. What trusting our relay means.
Capture it before it disappears.
Shorenet is not yet on general release. We are opening a small evaluation programme for counter-fraud teams who will test it against real investigations, and try to break it.